Training for Tourism - Interpersonal Skills Module

Interpersonal Skills

Assessment Type:	Multiple Choice.
Pass Mark:	80%
Estimated Time to Complete:	60 mins

Introduction

Interpersonal skills are important when people interact with other people. This obviously happens from a very young age. As we grow up, if all goes well, we get more skilled at communicating our needs, thoughts and wants and in turn become aware of how our behaviour impacts on others.

Interpersonal skills looked at here include assertiveness, decision-making, resolving conflicts, working in teams and team-building and accepting responsibilities.

Benefits

Find advice in this section on:

assertiveness
resolving conflicts
working in teams and team-building
accepting responsibilities
making business decisions
solving problems

Associated Interests: Communication & Self-Management.

<<< Back to Previous Page

This module uses Adobe Flash Player. If you do not have Adobe Flash Player installed, please visit the Adobe Flash Player Download Site.